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How olx62 Handles Your Privacy

Your account data stays with us — and this page tells you exactly what we collect, why we keep it, and how you can request changes.

Account Data ProtectedDANA, OVO, GoPay CoveredData Request AvailableIndonesia-Region Applicable
olx62 How olx62 Handles Your Privacy
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Cookie and Session Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Account Security Practices

Your account is protected with password hashing and OTP verification on login. Suspicious access attempts trigger an automatic lock and a notification to your registered contact.

Data Retention and Deletion

Active accounts retain full transaction and login history. When an account is closed, we hold records for the minimum period required, then delete personal identifiers from our active systems.

Requesting Access or Changes

You have the right to request a copy of your account data or ask us to correct inaccurate details. Submit your request through live chat or email and we will confirm the outcome in writing.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Support Reach our support team directly through the live chat window in your account dashboard. Available for account data queries, access requests, and privacy concerns.
Email Data Request Send a formal data request or deletion query to our support email. We respond to privacy-related messages and confirm receipt before processing your request.
Account Help Center Your account settings panel includes a data and privacy section where you can review what is stored, update contact details, and submit a data correction request directly.

Your Privacy Questions Answered

These are the questions we actually hear from people managing their accounts. If something is not covered here, our live chat team can walk you through the specifics for your situation.

We collect your name, contact details, and the payment method you register — DANA, OVO, or GoPay. Device and login data is also logged to secure your account against unauthorised access.

Only the reference data needed to process your transaction is passed to payment processors. Full wallet credentials are never stored on our systems — the wallet app handles authentication on its end.

Yes. Submit a data access request through live chat or the support email address in your account dashboard. We will compile and send your data record within a reasonable timeframe.

Contact our support team through live chat or email with a deletion request. We process account closures and remove personal identifiers from active systems after the required retention period has passed.

We share data only with payment processors like DANA, OVO, and GoPay — and only the minimum needed to complete your transaction. We do not sell personal data to marketing companies or data brokers.

Session cookies keep your login active while you play. Analytics cookies help us understand which parts of the lobby are used most. You control cookie behaviour through your browser settings.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.